quicksales Privacy Policy

 

quicksales has created this Privacy Policy in order to demonstrate our firm commitment to privacy. This document discloses our information gathering and usage practices. For additional information about quicksales, please review our User Agreement.

1. Collection of your information

quicksales collects personal information when your register. You will be required to provide us with a User ID, your name, address, email, phone number and date of birth when you register. Optional demographics information may also be collected. Additional personal information is required and collected if you elect to become a Verified User or create a seller's account.

We also collect certain information when you are using the Site. The following information may be collected: Your bidding, buying and selling activities, your IP address, comments about you on your profile page, forum messages you post or reply to, messages you send through quicksales to other members and correspondence you send to us.

We do not collect "sensitive information" (This definition extends to racial, political, religious, philosophical, trade union, sexual preference, criminal record and health and genetic information concerning an individual)

2. Use of your information

We use personal information to help ensure safe trading on our Site, resolve disputes, enforce our polices and User Agreement and identify and troubleshoot problems.

You agree that quicksales will send you emails throughout the auction process and other emails you elect to receive, in addition to customary business communications (payment confirmations, etc). Your contact information is also used to contact you when necessary. In addition, quicksales will send newsletters and promotional emails to members periodically. Newsletters and promotional emails will contain clear and obvious instructions for how the member can remove himself or herself from that mailing list. quicksales will remove any member from quicksales's newsletter and promotions mailing list upon the member's request.

3. Disclosure of your information

quicksales does not sell or rent your personal information to third parties. However, the following describes some of the ways your personal information may be disclosed, and by agreeing to our User Agreement and Privacy Policy you agree that your personal information may be disclosed in the following ways.

The quicksales Community and Internet Users
You are identified on quicksales by your User ID, other people can see items you are bidding on, have won or purchased in the past, have sold in the past, items you are currently selling, your ratings and comments received from other users and ratings and comments you have left to other users, your posts in the forums and so on. Your email address and contact information is available to your trading partners (members you have completed a transaction with). Note: members you have completed a transaction with can request to exchange contact details with you (name, address and phone numbers).

Legal Requests
quicksales will disclose any information about you only when we believe release is appropriate to comply with law; enforce or apply our User Agreement; or protect intellectual property and other rights, property, or safety of quicksales, our users, or others. quicksales cooperates with law enforcement and government officials and other third parties and we can (and you authorise us to) disclose any information about you as we, in our sole discretion, believe appropriate to assist with investigations into fraud, intellectual property infringements, privacy or any other illegal activity or activity that may expose quicksales to legal liability.

Although quicksales adheres to industry standard practices to ensure your personal information is protected, due to technical limitations, we cannot and do not guarantee that your personal information will remain private as third parties may unlawfully intercept or access private communications and transmissions.

4. Emailing tools

quicksales provides facilities throughout the site to refer a friend to quicksales or to send references to a specific listing to a friend. You may not use the "Email to a friend" service or other email forwarding services that we offer to send spam or otherwise send content that would violate our User Agreement or Privacy Policy. We do not permanently store, sell, or rent these email messages or the email addresses.

5. Updating your personal information

quicksales provides you with ways in which you can update your personal information, including changing your email address, password, address and phone number, etc. You must ensure your personal information is kept up to date and is accurate. quicksales will store your previous personal information to prevent fraud, resolve disputes, assist with any investigations and enforce our User Agreement and legal requirements.

Upon your request we will deactivate your account, however your personal information is not removed from our databases due to technical constraints. Therefore you should not expect that your personal information is removed. To close your account, please go to: http://www.quicksales.com.au/secure/User/cancelmembership.aspx

6. Control of your password

You are responsible for all actions taken with your User ID, email address and password, including fees charged. Therefore we do not recommend that you disclose your quicksales password to any third parties. If you choose to share your User ID, email address and password or your information with third parties to provide you additional services, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.

7. Credit card security

We protect your credit card information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. Your credit card details are not stored on quicksales servers. Credit card payments are processed by a third party Australian payment gateway company. Credit card information for customers on 'Auto-Bill' are stored by the payment gateway.

8. Cookies

Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you use our Web site. We use cookies to improve the user's experience. We also use them to deliver information and content specific to your interests. Cookies are widely used on most major Web sites.

quicksales mostly uses "session" cookies, which are removed from your computer once you leave quicksales. However, quicksales also uses persistent cookies to personalise the user experience, to help protect our members and to provide us with research information (such as how often members visit quicksales each month). Persistent cookies allow us to track users on quicksales and help us identify users abusing the quicksales service.

9. Other information we collect

We use additional information to do internal research on our users' demographics, interests, and behavior to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

10. Advertising and third party links

Some quicksales advertisers may request information directly from users, or link to sites that do so. quicksales has no control over its advertisers' privacy policies, and encourages users to review such policies prior to submitting any personal information to them.

quicksales contains non-advertising links to a variety of third party sites to enhance the member experience. quicksales has no control of either the content or privacy policies of such sites, nor should such links be considered an endorsement of these sites except where otherwise noted.

11. Updates to our information practices

From time to time, we make changes to this Privacy Policy, so we encourage you to periodically review this page for the latest information on privacy practices at quicksales. Last updated: 07/02/2010

Access your personal information

You generally have a right to access your personal Information. If you wish to access your personal information please click here or on the "contact us" link at the bottom of this page. Please remember to provide as much detail as you can as this will help us to find the information. There is no charge for this service.

What if I have a privacy concern?

If you want to change your personal information or have a complaint or concern about your privacy on this website please contact us.

Location: Level 4, 449 Punt Road, Richmond VIC 3121
Postal Address: Locked Bag 9001, Richmond VIC 3121
Phone: +61 (03) 9093 8600 (Business Hours EST)
Contact: Margaret Beattie
Email: Click here to contact us by email