quicksales is a division of carsales.com Ltd ACN 074 444 018 (quicksales) and
operates the website quicksales.com.au (the Site).
This document discloses our information gathering and usage practices.
For additional information about quicksales, please review our User Agreement.
you disclose information to third parties through our website, this policy will
accessing and using quicksales services you agree to the collection, use and
disclosure of your personal information in the manner described in this policy.
1. Collection of your information
collects personal information directly from you, for example when your register
as a quicksales member, use our Site to buy or sell products, or,use
communication services through our Site. quicksales may also collect
information from third parties, such as a social network you choose to join
using your existing social network membership.
quicksales collects information about you to assist it in
conducting its activities and providing the services it offers. Information
quicksales may collect about you includes:
- User ID, name, address, email and phone number.
Activities regarding your use of the Site, such as bidding,
buying and selling activities, forum messages you post or reply to, messages
you send through quicksales to other members and correspondence you send to us.
Information about the devised on which you visit the Site, such
as IP address.
- Comments about you on your profile page, ratings, etc.
Payment details, such as bank account details and limited credit
- Third party account details, such as Facebook or PayPal details.
2. Use of your information
use personal information to assist us to provide requested services, help
ensure safe trading on our Site, verify account authenticity, send invoices,
facilitate payments, resolve disputes, enforce our polices and User Agreement,
assist with product development and analysis, generate statistics and identify
and troubleshoot problems. Personal information may also be used to
personalise your site experience and advertising, facilitate feedback / reviews
/ ratings, staff training and general record keeping.
agree that quicksales will send you emails throughout the auction process and
other emails you elect to receive, in addition to customary business
communications (payment confirmations, etc). Your contact information is also
used to contact you when necessary. In addition, quicksales will send
newsletters and promotional emails to members periodically. Newsletters and
promotional emails will contain clear and obvious instructions for how the
member can remove himself or herself from that mailing list. quicksales will
remove any member from quicksales's newsletter and promotions mailing list upon
the member's request.
3. Disclosure of your information
does not sell or rent your personal information to third parties. However, the
following describes some of the ways your personal information may be
that your personal information may be disclosed in the following ways.
The quicksales Community and Internet Users
You are identified on quicksales by your User ID, other people can see items
you are bidding on, have won or purchased in the past, have sold in the past,
items you are currently selling, your ratings and comments received from other
users and ratings and comments you have left to other users, your posts in the
forums and so on. Your email address and contact information is available to
your trading partners (members with whom you have completed a transaction).
Note: members you have completed a transaction with can
exchange contact details
with you (name, address and phone numbers).
Legal / Government Requests
quicksales will disclose information about you when we believe it is
appropriate to comply with law, enforce or apply our User Agreement, or protect
intellectual property or other rights, property, or safety of quicksales, our
users, or others. quicksales cooperates with government authorities and law
enforcement and other third parties and we can (and you authorise us to)
disclose any information about you as we, in our sole discretion, believe
appropriate. Your information may be disclosed to government authorities such
as the Australian Taxation Office in relation to tax reporting, to government
and regulatory authorities or law enforcement to assist with investigations
into fraud, intellectual property infringements, privacy or any illegal
activity or any activity that may expose quicksales to legal liability. In
addition, your information may be disclosed to rights owners and their legal
representatives where intellectual property infringement is alleged.
Staff and service providers
Your personal information may also be disclosed to quicksales
staff, or staff of other carsales.com Ltd business divisions. In addition,
your information may be disclosed to outsourced service providers who assist
quicksales to provide its services including information technology providers,
marketing and market research providers, security advisers and professional
quicksales adheres to industry standard practices to ensure your personal
information is protected, due to technical limitations, we cannot and do not
guarantee that your personal information will remain private as third parties
may unlawfully intercept or access private communications and transmissions.
4. Emailing tools
provides facilities throughout the site to refer a friend to quicksales or to
send references to a specific listing to a friend. You may not use the
"Email to a friend" service or other email forwarding services that
we offer to send spam or otherwise send content that would violate our User
email messages or the email addresses.
5. Updating your personal information
provides you with ways in which you can access and update your personal
information, including changing your email address, password, address and phone
number, etc. You may do so by logging into your account and reviewing and
changing your details. quicksales seeks to maintain up to date and accurate
records. Accordingly, please let us know if your personal information
you seek access to personal information held by quicksales which is not
accessible through the Site, please contact us on firstname.lastname@example.org.
Please provide as much details as possible to assist us to find the information
you are after. There is no charge for submitting such a request, and you
generally have a right to access your personal information, subject to a few
exceptions provided by law. quicksales may require you to verify your identity
before releasing information to you.
will store your previous personal information to prevent fraud, resolve
disputes, assist with any investigations and enforce our User Agreement and
your request we will deactivate your account, however your personal information
is not removed from our databases. To close your account, please go to:
of personal information outside of Australia
of quicksales' service providers are located outside of Australia, presently
they are located in the United States of America. It may be necessary to
disclose your personal information to those service providers for some of the purposes
listed above. By providing quicksales with your personal information, you
consent to the disclosure / transfer of your personal information outside of
7. Control of your password
are responsible for all actions taken with your User ID, email address and
password, including fees charged. Therefore we do not recommend that you
disclose your quicksales password to any third parties. If you choose to share
your User ID, email address and password or your information with third parties
to provide you additional services, you are responsible for all actions taken
with this information and therefore you should review that third party's
8. Credit card security
protect your credit card information during transmission by using Secure
Sockets Layer (SSL) software, which encrypts the information you input. Your full
credit card details are not stored on quicksales servers. Credit card payments
are processed by a third party Australian payment gateway company. Credit card
information for customers on 'Auto-Bill' are stored by the payment gateway.
are small pieces of information that are stored in a browser-related file on
user's experience. We also use them to deliver information and content specific
to your interests. Cookies are widely used on most major web sites.
uses sessional and persistent cookies to personalise the user experience, to
help protect our members and to provide us with research information (such as
how often members visit quicksales each month). Persistent cookies allow us to
track users on quicksales and help us identify users abusing the quicksales
10. Other information we collect
use additional information to conduct research on our users' demographics,
interests, and behaviour to better understand and serve you and our community.
This information may include the URL that you just came from (whether this URL
is on our Site or not), which URL you next go to (whether this URL is on our
site or not), what browser you are using, and your IP address.
11. Advertising and third party links
quicksales advertisers may request information directly from users, or link to
sites that do so. quicksales has no control over its advertisers' privacy
policies, and encourages users to review such policies prior to submitting any
personal information to them.
contains non-advertising links to a variety of third party sites to enhance the
member experience. quicksales has no control of either the content or privacy
policies of such sites, nor should such links be considered an endorsement of
these sites except where otherwise noted.
12. Updates to our information practices
periodically review this page for the latest information on privacy practices
13. What if I have a privacy concern?
you want to change your personal information or have a complaint or concern
about your privacy on this website please contact us.
||Level 4, 449 Punt Road, Richmond VIC 3121
||Locked Bag 9001, Richmond VIC 3121
||+61 (03) 9093 8600 (Business Hours EST)
Click here to
contact us by email
carsales treats complaints relating to
privacy extremely seriously. If you submit a concern or complaint, we will
endeavour to deal with it comprehensively and reach an outcome with which all
parties are satisfied.
If you would like further information
about privacy in Australia, please review the Officer of the Australian Information Commissioner's website.