Express Lister frequently asked questions

How do I import items from Express Lister version 1.xx?
How do I import items from Turbo Lister?
How can I edit multiple items at the same time?
Why can't I sign in?
Express Lister is not working on my computer, why?
Why can't I see my items on quicksales? Express Lister said they were uploaded.
Why can't I import pictures that are hosted online, into Express Lister from Turbo Lister?
What are the costs to use Express Lister?
I downloaded the first Express Lister 2 beta release, how do I update it?
Some of my pictures in Turbo Lister 2 are not being imported into Express Lister 2, why?
My data is missing after I installed a later version, why?
How can I update my version of Express Lister?
How do I match eBay's categories to quicksales' categories?

How do I import items from Express Lister version 1.xx?

• Step 1
  1. Open Express Lister 1.xx and select Options > Export saved items from the menu bar.
  2. Save the file to a location on your computer.
• Step 2
  1. In Express Lister 2 select Tools > Import Items > from quicksales > Express Lister ver. 1.xx from the menu bar.
  2. Follow the instructions to select and import the file you saved in step 2.
     Note: you may need to update the category or other information before uploading. You can update multiple items at the same time by selecting multiple items and then choose Bulk Edit from the Action list.

How do I import items from Turbo Lister?

• Step 1
  1. Open Turbo Lister and select and export items from Turbo Lister (see screenshot 1).
  2. Select 'Turbo Lister Format' and ensure ALL fields are selected (see screenshot 2).
  3. Save the file to a location on your computer.
• Step 2
  1. In Express Lister 2 select Tools > Import Items > From eBay Turbo Lister 2 from the menu bar.
  2. Follow the instructions to select and import the file you saved in step 3.
  3. You will be presented with a screen to enter details (Postage etc) that cannot be collected from Turbo Lister. These values will then be applied to all the items you are about to import.
  4. You will need to select the appropriate quicksales categories for your imported items before uploading. You can update multiple items at the same time by selecting multiple items and then choose Bulk Edit from the Action list.

How can I edit multiple items at the same time?

1. Select the items you want to Edit and click Action > Bulk Edit or right click and select Bulk Edit, the 'Edit Multiple Items' screen opens.
2. Drag/select items and move them from the All Items window to the Selected Items To Edit window.
3. Choose the settings you want to apply to the selected items (category, postage etc).
4. Click Apply.

Why can't I sign in?
Please view the following possible causes of sign in problems.

• Your computer needs to be connected to the internet the first time you use Express Lister.
• Have you registered you User ID for use with Express Lister? See Multiple Seller Accounts
• Make sure your User ID and password is typed correctly (they are case sensitive).
• Make sure your firewall or other software is not blocking Express Lister from the internet.
  

Express Lister is not working on my computer, why?
Please view the following possible causes.

• Please see the Minimum System Requirements to make sure your computer is compatible.
• Downloading Express Lister with compression software can corrupt the files.
• Try uninstalling Express Lister and restarting your computer and then reinstalling it again.
• ISP Compression software
  Some ISPs may use site compression software to serve their users in order to save their bandwidth. This may interrupt the data transmission between our server and Express Lister. Please check with your ISP for a solution.

Why can't I see my items on quicksales? Express Lister said they were uploaded.
There are a few reasons for this.

• Items were imported in to Express Lister with the wrong category. Please edit the category in Express Lister before uploading.
• Schedule time vs. Start time. Items will be listed at the correct quicksales scheduled time (quicksales Time).
• Server was busy or in maintenance during the upload.

Why can't I import pictures that are hosted online, into Express Lister from Turbo Lister?
There are a few reasons for this.

• Server not Found. This will occur when Express Lister tries to download a pic from a source that no longer exists. Check the pic source.
• Turbo Lister creates a different Pic URL in the PicURL column in the CSV export file. Check the URL is correct.

What are the costs to use Express Lister?
There are currently no costs to upload listings via Express Lister. Promotional feature fees and Classified listings fees are the same as when listing online.

I downloaded the first Express Lister 2 beta release, how do I update it?
You can download and install the latest version of Express Lister. You will need to uninstall your current version of Express Lister first.
Note: Your data will not be removed when you uninstall Express Lister.
Learn how to uninstall Express Lister | Download Express Lister

My data is missing after I installed a later version, why?
If you change the default installation folder when installing Express Lister (either previous or current version), Express Lister will not be able to read the data from the previous installation folder.

How can I update my version of Express Lister?
If you have version 2.5.15 or later the program will download and install updates automatically. To find out what version you have, click Help > About from the menu bar.

If you do not have version 2.5.15 or later please download it from our download page.

How do I match eBay's categories to quicksales' categories?
After you import items from Turbo Lister you will prompted to match categories. The eBay to quicksales category matching screen allows you to click on each eBay category and select the relevant quicksales category. Most categories will be automatically matched and you will only need to confirm the matches are correct.

Note 1: Some eBay categories may not be found, this is due to importing items with invalid eBay categories (out-of-date) from Turbo Lister. You can get around this by ensuring your Turbo Lister is up-to-date and all items have the latest category before exporting the items. The quickest way to find invalid categories in Turbo Lister (after you have updated the program) is to Edit the first item and click the Next Item arrow and go through all items to see which categories are invalid (a warning will show).

Note 2: If you still see invalid eBay categories in Express Lister's matching screen, you will not be able to edit them, please press the 'Confirm' button and edit the category in the Edit Item window afterwards.