How to send an Underbidder Offer
An Underbidder Offer allows you to offer an item to one or more non-winning bidders.
The offer allows the underbidder to purchase the item with a BuyNow price that is
equal to the maximum bid they placed.
If you have sufficient stock or the winning bidder did not pay you, you can send
an Underbidder Offer to one or more of your underbidders.
You must have sufficient stock - Ensure you have enough items available
before sending an Underbidder Offer. Examples of when you would send an Underbidder
Offer are:
- The winning bidder did not pay you.
- You have more stock available than is currently listed.
Note: the remaining quantity is relisted on quicksales after the winning bidder completes
Checkout, so ensure you have more than what will be relisted automatically.
To send an Underbidder Offer
- Go to My quicksales > My Selling > Sold Items
- Select 'Send an Underbidder Offer' from the Action link.
- Select the underbidders you want to send the offers to and enter the Quantity available
to each under bidder.
- Click the 'Send Offer' button.
The underbidder will receive an email outlining your offer. You will receive a copy
of the email for your records.
Duration of an Underbidder Offer
The offer will expire in exactly 3 days after it is sent (72 hours).
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When the buyer accepts the offer:
The item can be purchased with a BuyNow price equal to the underbidder's maximum
bid.
The underbidder will then proceed to checkout and complete the purchase as normal.
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