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Posted by rawleighbloke on 03-Feb-2012 12:15 Report
Printer won't clean itself
Anyone had this problem seem most of the heads are blocked I was told I should have used it more often,is there a way to fix this or do I have to take it apart? it is a Brother DCP-585CW
 
Replied by scouser999 on 03-Feb-2012 12:26 (Ref 2331221) Report
Hi
You can dampen a tissue and softly wipe the ink head's untill you see a ink smudge.
Will work  most time's.
Replied by rawleighbloke on 03-Feb-2012 12:55 (Ref 2331223) Report
Thank you for that I will give it a try if it is possible to reach the heads without taking it apart.
Cheers Barry
Replied by maryvalecomputers on 03-Feb-2012 13:02 (Ref 2331224) Report
Have you tried the cleaning method from Brother?

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000700/000035/faq000735_015.html?reg=us&c=us&lang=en&prod=dcp585cw_all&Cat=112

Cheers
Bananas
Replied by rawleighbloke on 03-Feb-2012 13:04 (Ref 2331227) Report
No,never heard of it but will try it now and thank you very much
Replied by buzooki on 04-Feb-2012 08:32 (Ref 2331310) Report
 Hi there,
If you ring or email Brother, they will give you a special sequence to use to deep clean the heads, as used by the maintenance people.  When I bought a new Brother printer for my daughter, it was the display one, and had huge problems with the heads being blocked.  They emailed me how to fix it.  Be warned though, it does use a lot of ink, an I had to go through the routine a number of times, but better than a printer that doesnt work I guess.
Cheers
Jen
Replied by rawleighbloke on 04-Feb-2012 10:00 (Ref 2331320) Report
Thanks for that Jen will try that if I need to.
Cheers Barry
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