Posted by mazzym on 30-Oct-2011 12:09 Report
new vshop change name
I have recently opened a shop "mazzas" and have discovered there is another called "mazzas Shop" obviously not good how do I change my shop name. Also why arn't my items showing up in gthe general search?
 
Replied by wishingwell58 on 30-Oct-2011 12:33 (Ref 2317781) Report
You will need to contact Admin regarding a name change
In regards to your items not coming up in search ( some are) you need to check your spelling and change your Listing Titles to actually say what the items are.

Change = The Most Beautiful Jig Saw Puzzle"  to

Fairy Jigsaw Puzzle by The Worlds most beautiful Jigsaw Puzzles

sometimes having " or & without a space before/after a word mucks up the search facility as well.

Maybe add your Terms of Sale ( ie payment instructions etc) as well 




Replied by rjm6572 on 30-Oct-2011 12:34 (Ref 2317782) Report
if you wish to change your shop name you will have to contact admin
Replied by nara120 on 30-Oct-2011 12:36 (Ref 2317783) Report
I think you can change your shop name but you'll have to email Admin.  I found this on the help page...

Q. Can I change my User ID?
A. It depends on when you registered and the volume of your account activity.
- If your account activity has exceeded more than 5,000 listings including sold, unsold, selling etc, the system will reject a username change.
- If your activity does not exceed this limit and you registered after the 01/01/07, we can change your User ID. Please contact us with your preferred User IDs in order of preference.
- If your activity does not exceed this limit and you registered prior to 01/01/07, we can change your username if you retain the first 3 characters of your User ID (i.e. change nicky456 to nicsplace).
- If you're okay with retaining the first 3 characters please contact us with your preferred User IDs in order of preference.

I also had a look in the general search box and found your items no worries.  In your shop, all of your items are currently under your category of "jigsaws".  You can easily move them to new or different categories through your selling page.

Replied by cdrhn on 30-Oct-2011 13:49 (Ref 2317789) Report
Jigsaw is one word not two.