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Posted by crazycraft on 09-Jan-2012 22:54 Report
I am having a problem with my emails can anyone advise me please
I am not able to recieve or send emails.
This has only happened in the last hour  as it was working fine before.
I can still get everything else on the net it's just my emails.
Is it me or is that something that happens at times?
I am using outlook express, and am connected through optus.
Please advise if I need to contact them or what else I should do.
Thanks in advance.
 
Replied by ellencol on 09-Jan-2012 22:56 (Ref 2328092) Report
 Do you get an error message saying your email server cannot connect?  I have had this happen occasionally but it seems to correct itself after a while.

Ellen
Replied by crazycraft on 09-Jan-2012 22:57 (Ref 2328093) Report
yes this is the message i am getting
An unknown error has occurred. Account: 'mail.optusnet.com.au', Server: 'mail.optusnet.com.au', Protocol: SMTP, Server Response: '421 Cannot connect to SMTP server 211.29.132.250 (211.29.132.250:25), connect error 10060', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67
Replied by crazycraft on 09-Jan-2012 23:18 (Ref 2328095) Report
Thanks Ellencol You are right it seems to have corrected itself.
Cheers Lynne.
Replied by richbartim on 10-Jan-2012 10:08 (Ref 2328118) Report
I have had a few probs lately too with optus. but mine goes off line but it is still there coz I can connect to it with my laptop.
when that happens I turn the pc off then back on that sometimes solves the prob if not turn off, unplug all internet connections, plug them all back in, turn on and all should be ok.
Replied by crazycraft on 10-Jan-2012 13:06 (Ref 2328124) Report
Thanks Rich
I think it is all ok now, but will keep that in mind if it happens again.
I am lost without my emails.
Cheers Lynne.
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