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Posted by Maggie10-1 on 28-Oct-2011 12:41 Report
Help!!!!!!!!!!!!! I cant sync my iphone
I have uninstalled and reinstalled Itunes so many times its not funny, but no matter what I do, it wont recognised my phone - got onto Apple help but they wont ring till 2nd Nov and I want to sync it NOW - can anyone help please??????, Im at a wits end here



Cheers
Maggie10_1
 
Replied by bratsnthings on 28-Oct-2011 12:46 (Ref 2317572) Report
Which service provider are you with? Give them a call to help you.
marie
Replied by lane-ends on 28-Oct-2011 12:51 (Ref 2317573) Report
 happened to my daughters several times. Try plugging into someone elses computer and restoring on theirs, it worked for my daughters. then once its restored back to factory settings, put back into yours and re sync to restore back ups.

Just a reminder to other users, dont forget to charge from comp not just mains recharger or you will find yourself with outdated back ups.
Replied by memyselfandty on 28-Oct-2011 13:22 (Ref 2317576) Report
Hi there,

Had this happen to me a few times, I uninstalled and reinstalled, authorised pc and didnt work...so I left my phone on charging for 2 days then I plugged it in and it worked...this is after I had dropped it for the 5th time...

Good luck...
Replied by Maggie10-1 on 28-Oct-2011 13:56 (Ref 2317580) Report
Well I havent dropped it 5 times :-) - but feel like throwing it at times - I rang Telstra, after 1/2 of waiting on my iphone, got fed up and hung up - I do have another comp I use when this one decides to have a hissy fit (as they do) might plug that in tomorrow , load itunes onto it and see what happens - but there has to be an easier way of doing it - it worked initialls when I first bought the phone, now it wont for some reason.

Got me beat :(
Thanks guys
Replied by Maggie10-1 on 28-Oct-2011 13:57 (Ref 2317582) Report
oops, should be initially ^^^^^^^^^^^^^
Replied by bratsnthings on 28-Oct-2011 14:03 (Ref 2317584) Report
You can ring the Telstra Tech help line on 132999. Or what I think is a better idea.. is go to your local Telstra store and the staff in there will have a look at it. cheers marie
Replied by fubar09 on 01-Nov-2011 20:58 (Ref 2318145) Report
Did you get this sorted ????
It is a driver issue with windows and apple my wifes phone has done this twice in 2 weeks i know how to fix it it's not itunes or the phone .....
Replied by Maggie10-1 on 04-Nov-2011 10:08 (Ref 2318511) Report
Hi fubar09, thanks for that information, Ill keep it for future reference if you dont mind - I took it to the Telstra shop, they connected it to their comp and it worked!!!!!!!!!! which means its my computer, or more to the point my usb thingies - not sure what to do about that, but at least I know now.

Thanks muchly for taking the time to reply :-)
Thanks everyone :-)

Maggie
Replied by bratsnthings on 04-Nov-2011 10:24 (Ref 2318513) Report
Glad its all fixed.. They wouldve also used the latest itunes software as well.

cheers marie
Replied by fubar09 on 04-Nov-2011 16:06 (Ref 2318569) Report
It's the apple driver for the USB side of things i found a link about it you need to re install the Apple USB driver as it defaults to a  camera .http://askabouttech.com/cant-see-iphone-in-itunes/.
Check this link this will help you out alot ..
Replied by Maggie10-1 on 05-Nov-2011 09:24 (Ref 2318681) Report
Thanks bratsnthings, its good to have it fixed - one thing I have found about an iphone though is, there is not a manual which comes with it, and if you care to download one, its 244 pages!!!!!!!!! still, I think I will keep taking it back to the Telstra shop and give them headaches rather than me :-)
Hope you have a great weekend Marie

Maggie xx
Replied by Maggie10-1 on 05-Nov-2011 09:26 (Ref 2318682) Report
Thank you fubar09, Ill go check it out, pity they dont tell you these things when you buy an iphone which is a shame, the damn things cost enough :-) - still its done now so there is no point carrying on about it :-)

Warm regards
Maggie
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