Hi all, I have posted this item in the family and health section, but thought I may get a few more responses from here. I hope you all don't mind that.
I am in the process of repesenting someone who has not been at all happy with this product, and would like to know if there is anyone else out there who is also not happy. Or in fact if they have attempted to claim a refund.
Hi Doris...I went to a Wenetex seminar/dinner some months ago...and felt the products were overpriced and pretty ordinary
I prefer my King Sealy mattress....having said that, I had a few hiccups with my newish mattress....and Sealy have come out 3 times at their own expense to rectify the situation. I did however pay for a 're-spec'....which basically got me new firmer foam..etc in the pillow top...its was approx $150 for that. But the other problems Sealy fixed on their own bat
Thanks for the info. It is a bit of a long explanation with regard to this case.
The problems that this couple are experiencing are quite serious. Apart from the mattress being rock hard, even after the 1 month trial letting the body get used to the firmness etc. Two couples bought a mattress at a demo presentation night. Three of the four people have acquired hip, shoulder, and neck issues, that have ceased since they stopped laying on the mattress!!!
The 4th person is the worst, he told them he has 4 types of neuropathy disorder. So physically he is quite sore most of the time. The trouble also is he is very tall, and has unusually long legs and short upper torso. He told the representative this at the demo, and was told that all would be fine, that the zones are placed to fit any shape of size body. The mattress has pressure zones to support shoulders, hips, knees. His body parts don't line up with the zones, nearly killed him the first night of sleeping on it, and although he kept trying, it totally throws his body out.
So much for any size any shape!!
They don't believe that even though he cannot use the mattress, that he deserves a refund !!!!! They have been treating him really badly....as a joke almost....not good!
I just wanted to find out if there are other people who found they acquired pain to any parts of their body through using the mattress.
Wow...I was quite surprised to receive a response from such an old thread.
Just in case anyone is thinking of placing further responses, there is no longer any need.
No, it was not me that had the issues with this brand of mattress, I have never purchased one in my life.
The friend that I was making the enquiries about, have since been refunded their money on the mattress, having concluded that the purchaser was not sufficiently informed on the health benefits for his particular health situation, saying they should have looked into it further on his behalf, as he asked many questions, before closing the sale.
So all worked out well for my friend and his family.
Need help? Drop us a line via our contact
page or simply email customer care
© Copyright 2013 carsales.com Limited. All rights reserved. "OZtion", "quicksales", "It's Aussie for Auction" and the OZtion logo are trademarks of carsales.com Limited
All other trademarks are the property of their respective owners. Use of this web site constitutes acceptance of the quicksales
User Agreement and
Last updated: 19 Jun 2013