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Posted by montynonuts on 27-Oct-2011 14:26 Report
GIVE QUICKSALES A FAIR GO

Good Afternoon Everyone

Before I start just remember everyone has the right of an opinion
I have not been in the forums much lately as I have not been feeling the best

Today I decided to read through the forums and I must say there is a lot I agree with but on the other hand I do not agree with blaming Quicksales entirely for our sales

1. Yes there are a lot of fakes on this site just like there is everywhere else but as long as people buy them then there will always be a demand for them
Remember you only get what you pay for

2.Quicksales are not advertising

Well carsales only took them over sometime in 2010 and it takes time to make adjustments to an auction site it does not happen overnight especially coming from a car sales web site to an auction one
I guess it is a bit like us when something changes on this site we feel out of our comfort zone  just like them I guess

How do we know that they have nothing planned for this site? We are jumping to conclusions when they will or will not decide to advertise

3.Advertising

If and when they decide to advertise we need to be ready
By this I mean look at your listings from a buyers point of view
Is the description right so when the buyer reads it they know exactely what they are getting 
Are the photos clear and lastly the postage is it the correct price as buyers are not so gullible to accept excess postage

4. Quicksales search engines

Be precise in your title heading with the item eg if I had something for sale I would not just list the colour of the item
In other words learn how the search engine works on this site so your titles are correct and buyers can find your items for sale

5. To sum it up we need to all take a good look at ourselves before we blame anyone else to see if we can make any improvements and hopefully the sales will come


Edit: Time for me to hide behind my fence
 
Replied by kidsstuff on 27-Oct-2011 14:34 (Ref 2317457) Report
Well said Monty.
Things seem to be picking up at the moment so I have no complaints.
Replied by leigh3875 on 27-Oct-2011 14:37 (Ref 2317459) Report
Well said Monty . I do hope you are feeling better
Cheers
Leigh
Replied by kiwiroo1212 on 27-Oct-2011 14:43 (Ref 2317461) Report

Hi Monty :-)

Also....

Put measurments of your clothing- This is so annoying when it isnt in there and i can honestly say sellers that dont DO miss out- Even basic ones help.

Put Book Blurbs on your books

Do you combine postage

Check out Wanted to get a feel for what customers are wanting.

Be competitive (most are) realise that your buyer WILL shop and compare prices.

Use Spotd

Kiwi
-x-
Replied by ellencol on 27-Oct-2011 14:48 (Ref 2317462) Report
 I agree with everything you say Monty............hope you are feeling better

Ellen
Replied by dezirable-books on 27-Oct-2011 14:50 (Ref 2317463) Report



Replied by remaynerecycled on 27-Oct-2011 15:03 (Ref 2317465) Report
Monty, or anyone else in this thread in agreement, (and I must admit that I'm not exactly in disagreement with the statements made overall) if a seller made you an offer to provide goods to you within a week and then two months later you were still waiting for the goods, would you be happy?

Because QS has done that to quite a few sellers on here, and they're feeling a bit ripped off. Not all the ones whinging, but some of them. And no doubt this will be removed as being anti QS but it's just facts explaining why some, not all of them, are peeved more than usual right now.

They were made a deal to come back, take up a shop, and in return there would be a lot of site promotion. Not just normal talk of adverts some time in the future, maybe, one day. But a defintie promotional input from management for the site. Successful ex sellers who were head hunted by the QS team and convinced to come back to a site they'd found non viable in the past lured by promises, yes promises, of a large rise of input from management in promoting the site and their wares.

For sure there don't need to be as many threads of complaint as there are, and some are just hopping on the bandwagon because that's what floats their boat right now, but there are also some very angry people floating around in here who have a very good reason to be angry.

So the look to yourself boot fits both feet. Management also need to look to themselves and take part of the blame for the way things are going in user satisfacton and complaints right now I think.
Replied by bilbybix on 27-Oct-2011 15:20 (Ref 2317469) Report
Well said Monty - 
I couldn't have put it better myself!
Replied by sheila-bloke47 on 27-Oct-2011 15:33 (Ref 2317471) Report
Good on ya Monty for saying it.  And do come out from behind the fence and stand up and be proud of it.  I'll stand beside you. 

Yes things are not perfect but for a lot of us they are the best on offer compared to other places. 
Replied by leigh3875 on 27-Oct-2011 15:37 (Ref 2317473) Report
Hi sheila that's exactly right , I agree
Cheers
Leigh
Replied by issabella10 on 27-Oct-2011 15:42 (Ref 2317474) Report
I'm in agreeing with some of what you say Monty and what you say has been said before just like the more negative posts that have been appearing lately . Much of the same etc but just a swap for whinging for pats on the back ( nothing wrong with either as so often said everyone is entitled to an opinion)

But

"Well carsales only took them over sometime in 2010 and it takes time to make adjustments to an auction site it does not happen overnight especially coming from a car sales web site to an auction one"

I'm sorry but any business that takes as long as they have to make changes because they changed ownership ( being the excuse) isn't aiming at being a successful business any time soon . So it IMO* is just a on the side wesbite they are stuck with and while it isn't quite sinking it will remain.

I've been in business myself including having to advertise and putting the business out there for customers to find and it's something you do quickly and efficiently and often until you build up your customer base only then do you take a moment to sit back and see what other changes need to be made.

You don't just enter into a new venture and let it slide.

You don't take over a business when there is no money left to promote it , doesn't make sense. So unless they get serious my * remains at that.

I love it here , including some fantastic buyers and sellers as I've just opened my latest purchase and it's something I've been looking for a long time so I'm tickled pink , not to mention it was carefully wrapped and posted faster then lighting TY slipperfairy


Replied by quickbuys on 27-Oct-2011 15:46 (Ref 2317475) Report
hope you feel better soon, monty
Replied by fated on 27-Oct-2011 16:04 (Ref 2317480) Report

My two cents 'orth. I don't know how they are going to tackle the problems facing this site, or how to fix the technical problems this place has but I hope they do, somehow, and fast.

The truth is, there is so much more competition out there for our shopping dollars, and not just from eBay. Major department stores and brand name outlets, Facebook, Amazon, Google (and another bargain site I found today that I spent mega bucks on but dare not identify lol).....the list is endless. Compare all those to here and it's plain to see that this place needs to compete or die.

I have one or two favourite sellers who I visit regularly and scour their listings, but sadly, I've found nothing here to interest me for a while. I've often seen others remarking on this, too, on the other site's forums. Not that that means much lol.

You can talk the place up all you want in the forums, but unless Quicksales finds a way to compete with all that glorious shopping to be had out there, this place is doomed.
Replied by ilikemysecretforumname on 27-Oct-2011 16:08 (Ref 2317483) Report
I think Quicksales should pay more attention to the correct fuctioning of the site at ALL TIMES, before they blow money on advertising. What is the point of driving buyers here if there are annoying freezes and hiccups. I'm sure there have been lots of new members who have tried the site and have walked away, thinking it's worse than Feebay. People have told me that.One customer a while ago couldn't work out how to pay me because the site kept freezing. I know there could be a thousand explanations for that but that person may not be back.People are fragile and one little hiccup is all it takes.
Remember the saying."You can lead a horse to water, but you cannot make it drink".
I have supported the site for a few years and think it has tremendous potential and will support it through thick and thin.
I listed a few items. They were showing in the category like normal , but when i did a search for the title none of them came up. So i thought i'd wait 24 hours and check later. Still not showing up in a search.So i contacted admin, all i got was instructions on how to search. Then they suddenly appeared. I have used this method to check my new listings for years and never had a problem. There is no explanation as to what happened. I'm pretty thick skinned so it doesn't make me throw the towel in, but i can understand how some people may be turned off by such things. Anyway that's enough from me.
Replied by issabella10 on 27-Oct-2011 16:08 (Ref 2317485) Report
It seems qs isn't taking kindly on mentioning 'the name' of the other place now , never mind I understand why

but last night I was searching for a specific popular type of item 'there' and out of 30 items ending soonest not one item had a bid.
Some even at the 99c start . I've never seen that before . So it's not just here that it's slow .

Hope your feeling better soon Monty , just hug that gorgeous dog of yours and you'd have to feel better !

Replied by ilikemysecretforumname on 27-Oct-2011 16:13 (Ref 2317487) Report
MMMMMMMM. Did a listing yesterday and it is still not showing in a search.......I guess the wheels are falling off...Jeeeeezzzz
Replied by issabella10 on 27-Oct-2011 17:43 (Ref 2317495) Report
ilikemysecretforumname

If it's not showing in a search , check your listing for any spelling errors  ( just in case)
Replied by jb7339 on 27-Oct-2011 18:32 (Ref 2317502) Report
 sales are not as slow as people say - especially this time of year.  Yes Quicksales is - but I am nothing to measure on - as it has been like that for me 5 years ago when I joined.  

the prices are the same - the photos - the customer service - I guess people just find items elsewhere first.

I am not over there - so have no idea on that side of the fence.

I had 2 large orders here this morning - and the customer has over paid postage by more than $30 - luckily I am an honest seller.
And I offered a refund as i would normally -but instead she opting for more product - so there is money out there.

I had a nice sale the other day - but that is the first for 3 stores since June - not complaining - just know that for some reason Quicksales doesn't work as well for me - but whilst the listings are free - why not.

I don't really take much notice of whether they are advertising or not - because I know I have other stores in a similar situation - where the owners are not advertising - despite some of the sellers screaming for it.

I decided some time ago, that I would have to take charge of advertising my own items - and I do for all places - including quicksales. Some people may be wary of social media - but it makes up a lot of time for a lot of potential customers are the moment - and traffic results show that it does work.

I don't do spotd very much - occasionally - but when I do - I use social media to try and get it out there.   I have answered any wanted ads that applied to me - but that wasn't many - and I haven't seen any results - but will continue to answer them if appropriate.

If i want sales - I have to go and chase them.

jules
Replied by fordfillie56 on 27-Oct-2011 19:29 (Ref 2317512) Report
hope you are better now Monty! I do agree with what you have said
Cheers
Wendy
Replied by marian-48 on 27-Oct-2011 20:38 (Ref 2317535) Report
This is an interesting & informative thread!
I also agree that sellers can make their items more visible by fully using the description line to advertise their item to be found in a search.
I have noticed listings that just say *PURPLE* , as an example, no mention if its a tshirt, doona or what!
Then a name , example DRAGON RACING, a name comes up, but you have to open the listing to see if its a DVD, game, video , book or whatever.
Mostly these sort of titles are noticed in Just Listed.
Also the item size needs to be in the description as it wont show up when in the sub-title.
If you do a search, there are 1917 items with GORGEOUS in the title, which really wont help the item be found in  a Google or any other search! An item name, brand, colour, size. type of fabric wil be much more helpful!
Postage is so important, I will not buy off a seller with 5 cent listings and triple or more postage costs! No Way!
If everyone wants advertising big time, it will come at a price, I would be happy to pay a listing fee if it was used for advertising.
Fakes are always going to be around while people are prepared to buy them, but there are some shocking priced items for sale that would not be authentic, seems there is low priced and more expensive styles in them!
Anyway, happy buying & selling to all, I am still happy to be here even though at times I get a bit disillusioned by what I see. At the end of the day its our own choice to be here or go, Marian
Replied by pashmina on 27-Oct-2011 22:45 (Ref 2317543) Report
Hope you are feeling better Monty !!!

Thanks for posting this thread...it makes a NICE change to what I've seen lately.

I am sorry that some members are finding it tough..I wish i knew what the answer was, or the secret formula to great sales.

I have been blessed to have had good sales lately...and I only wish the same for ALL sellers on here

Let's all try to stay positive and hopefully, we see some more advertising in the not too distant future


Replied by dtfonehome on 28-Oct-2011 04:37 (Ref 2317547) Report
quoted by fated : -
The truth is, there is so much more competition out there for our shopping dollars, and not just from eBay. Major department stores and brand name outlets, Facebook, Amazon, Google (and another bargain site I found today that I spent mega bucks on but dare not identify lol).....the list is endless. Compare all those to here and it's plain to see that this place needs to compete or die.

I have one or two favourite sellers who I visit regularly and scour their listings, but sadly, I've found nothing here to interest me for a while.

I totally agree with fated, however there are some like Pashmina who enjoy the luxury of being able to sell their goods, maybe she has what people are looking for, maybe that's all it is or as easy as it gets.   You cannot sell what nobody wants no matter how hard you try.
Replied by pashmina on 28-Oct-2011 11:42 (Ref 2317567) Report
Thanks DT... I like nice things..Something a little different.. And hope others do as well.

One thing I do, is to occasionally place a featured ad or two . Even if buyers don't want the shawl I feature.. They will still click to see what else I've got. I'm sure this has helped me over the last few months .
Replied by pashmina on 28-Oct-2011 11:52 (Ref 2317568) Report
The other tip is prices... If I buy something for let's say $5... I'm happy if I make $2 or $3 profit. I'm not after $10 or $15 profit like some sellers. Most buyers are savvy .. They do not like being ripped off.

Just recently I listed something here for $10 with free post. This still gives me approx $3 -$4 profit depending if PayPal is used or not. However others here, are selling the EXACT same item for $20 plus $5 postage.

This is not a bad thing they are doing .. and it's just my personal observations...

OK...We all need to make a profit.. But we a sellers need to be fair on our buyers as well.... that way they we will have many return customers... Over and over again
Replied by busymitts on 28-Oct-2011 12:19 (Ref 2317571) Report
Well I've ticked all the boxes - even advertised Quicksales site elsewhere & still nothing for almost a month on this site - yet we do much better elsewhere - go figure. Have a good one anyway everyone, cyas. ;)
Replied by lane-ends on 28-Oct-2011 13:02 (Ref 2317575) Report
 To be honest if admin is going to do anything, then I think it would need to be a bit more than just a tickling around th eedhges. It could very well be a massive rebuild,  and relaunch, to shake off the old impression. That could be a reason for taking so long to do anything. If you have big plans you dont waste time and effort fiddling with the old. but then again could be completely wrong and it may just be a paper loss.
Replied by remaynerecycled on 28-Oct-2011 13:34 (Ref 2317579) Report
While Pashmina's sales are admirable for this site, and she does have some clever marketing ploys that i just noticed...........she's selling roughly 1600 items, of which most are multiples, some of two some of twelve.........so just to make the maths easier let's say she has 3500 items on offer, and it's actually probably much more than that I'm guessing.

So she's made around 70 sales this month I think, gave up after counting 60. So that's a 2% turnover. As I said, the sales are good but if a 2% turnover is a roaring success and extremely rare on this site that's not really a complimentary thing to be holding up as an example.

That doesn't even match the model held up here as the norm. The 80/20 rule of of every 80 things listed 20 will sell? Or am I misunderstanding that rule? I'd be looking at wanting at least 25% turnover for it to be viable with 30% being a success.
Replied by brerrabbit on 28-Oct-2011 15:02 (Ref 2317588) Report
.
Replied by remaynerecycled on 28-Oct-2011 15:35 (Ref 2317591) Report
Good point. I'd still bet around 2% at the most though. It's good sales for here but if you have to list a thousand items to sell 20 that's a lot of stock outlay. I'd expect that ratio more on a private website than a public auction site, but then other sites probably have way less in turnover so meh, make of it what you will.
Replied by pashmina on 28-Oct-2011 17:23 (Ref 2317626) Report
Hi Remayne...thanks for your input and observations

I know as far as percentages goes, it is not that many sales.  But I have always said that if I can make a sale per day, I am happy.  Since I've had the stroke, I have good days and bad days....and QS at least keeps my mind busy...and my legs walking to the post office.  It's a win-win for me
Replied by brerrabbit on 28-Oct-2011 19:01 (Ref 2317639) Report

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Replied by brerrabbit on 28-Oct-2011 19:48 (Ref 2317644) Report
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Replied by cyndicreations on 29-Oct-2011 00:47 (Ref 2317665) Report
isold one thing the other day i was so delighted sale first sale in a few years! i am going to list up some new items i am making and keep trying for a bit longer. i believe what goes around come around. i try to buy things here and hope others do too. goodluck quicksales for christmas
cyndiq
Replied by remaynerecycled on 29-Oct-2011 09:27 (Ref 2317695) Report
I calculated about 70 sales Pashmina so I ripped you off badly there. I'm rather slack in my stalking. How long have you been having good sales before I even bothered to look?

My intent wasn't to run down the sales you're making or say that you weren't telling the truth. I simply thought ooo she's getitng good sales, wonder what the turn over is per month. I was rather stunned myself when I worked it out as I would have guessed it to be much higher.

If you equate selling on here to having a market stall then the turn over you look for is about 25 - 30% a month. That's a good selling month. 10% or over is reasonable enough to keep you returning with the hope of more sales some months than others. Or that's what most of the market sellers I used to know went by. So if you took a thousand dollars worth of stock to market and didn't make at least a hundred dollars from it then you'd dump that market if others were more lucrative, or you'd dump the stock and start again.

ONe weird thing I found here when I did have a lot of stock going around, once you hit a certain number of listings here adding more large numbers to them seems to make you either no extra sales or sometimes less. About 300 - 500 seems to be the magic number. I made comment on it ages ago and some others said they'd found the same thing. If you were getting say 20 sales a month on 300 items and you increased it to 800 items you still usually made 20 sales a month. Is very odd and all I can think of is that people get sick of scrolling through so many of your listings if you have oodles of pages maybe? Ten or so pages seems to be the limit?
Replied by pashmina on 29-Oct-2011 19:24 (Ref 2317750) Report
Hi there Remayne....nooo I didn't think anything of the sort !!! 

I am happy to discuss this topic, as it has made me take a look at my sales and do some adding and subtracting as well...lol

Everybody has different expectations and different requirments of income/sales on here.  For those that rely on this as their ONLY income...  I have stated in quite a few threads, I certainly would not keep all my eggs in one basket, so to speak.  If I was relying on QS for food on the table...and to pay bills etc...it simply would not be viable. 

I have sent off a few emails to Admin about the fact that we need more marketing etc...and they have assured me, that there is definitely more marketing plans for the very near future...however I am not privvy, as to what they are....and I certainly don't want to be known for giving false hope to any members on this site.

Here's hoping our Admin will make some sort of announcement....sooner rather than later.....
Replied by dezirable-books on 29-Oct-2011 19:36 (Ref 2317752) Report
I also hope it's sooner rather than later.  There is still time to advertise before Christmas  , but if it gets too close we'll miss the boat .

Whatever the outcome, I'm here regardless

Edit: I've averaged just over 2 sales a day as well, enough to keep me busy in my spare time
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