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Posted by pashmina on 21-May-2011 13:00 Report
A SUGGESTION TO ALL SELLERS TO CHECK THEIR LISTINGS IN ORDER TO SAVE FURTHER EMBARRASSMENT
I've seen a few of my fellow Quicksalers post similar warnings in the past...but never thought to check my own listings, as I thought the problem had been rectified by Admin.

This morning I woke up thrilled to see I had some questions about my items, a couple of offers, a sale or two.

I go to send an invoice...and notice that on the invoice, I have sold a Beret.  Would be great to make the sale...but I have been sold out since March!

How something I have sold in March can get back into my list is beyond me!

Thank goodness the buyer is a regular of mine...and a very understanding lady....as we had to do a mutual cancellation.  None-the-less I was MOST embarrassed

It happened last week, that I saw another listing...again something that I was sold out of magically appear.  I just withdrew it, deleted and thought it was a one off.

Now I need to scour through 800+ listings
 
Replied by bitsnbobs on 21-May-2011 13:43 (Ref 2293427) Report
I have had this exact thing happen to me just recently, i dont know how on earth it happened, i also was lucky it was a return buyer and they were very understanding, but it was very embarassing for me!
Replied by ellencol on 21-May-2011 13:51 (Ref 2293429) Report
 This, like every other glitch lately is happening way too often, makes me wonder if the powers that be give a hoot for sellers or their reputations.

I hate complaining in the forum because I dont think it helps matters in the long run but lately I have found voicing concerns to admin is a total waste of time.

Quickly running out of patience with it all.

Ellen
Replied by annieoakley2000 on 21-May-2011 13:54 (Ref 2293430) Report
Thank you for the heads up.

Checking listings now .........
Replied by jmb7339 on 21-May-2011 13:54 (Ref 2293431) Report
 Thankfully I have enough to go round of any of my things if this happens - except my books - which I will check.

Thanks for letting us know.

Jules
Replied by bitsnbobs on 21-May-2011 14:47 (Ref 2293438) Report
Its hard when you sell 'one off' items as you have to explain to the buyer about what has happened, sooo embarassing. I do regular checks now, as its hard to keep track when you have hundreds of listings.
Replied by issabella10 on 21-May-2011 15:35 (Ref 2293448) Report
Recently sold something that was listed at least 18 months ago and sold around that time , it was a very old listing with no template which is not the way I have been listing for ages at least 12 months .
Spend flipping hours looking for the item
Replied by magnolia134 on 21-May-2011 15:35 (Ref 2293449) Report
I had sort of the opposite occur last night. I was going through deleting photos of my sold items in Photobucket. Just to double check before deleting, I checked both my Selling list and Unsold list. If the item wasn't in either list, I deleted the photos.

Then I happened to go and physically check if something I had deleted had really been sold ,because I couldn't remember selling it, and discovered not one but two similar items that I had assumed had been sold as neither had appeared in my lists but I in fact still possessed. So I had to redo the listings again. I have no idea how the listings disappeared, as I either use Auto list until sold, or use Sell Similar if I can do it in time. Where did the listings go? And how many others have disappeared?

The thought of doing a stocktake is overwhelming (I have over 1500 items for sale), but I can see I am going to have to do it. At least in baby steps.
Replied by marian-48 on 21-May-2011 15:39 (Ref 2293451) Report

I have also experienced this, and yes it is very embarrassing. Marian
Replied by sonja-76 on 21-May-2011 15:44 (Ref 2293452) Report
Happened to me a few times lately also.  sonja
Replied by rubyrose on 21-May-2011 15:45 (Ref 2293453) Report
Has happened to me as well. One was a new member  and his first purchase as well which was hard explaining it without making it sound like the site always has problems. There were a lot of comments in the forums at the time so actually asked buyer to have a look so he wouldn't think it was an excuse from me .
cheers
Replied by scrapbookpassion on 21-May-2011 15:58 (Ref 2293459) Report
 The same thing happened to me just a few days ago.  The buyer bought 2, but I only had 1.  When I checked, the other 1 had sold months ago. 

Luckily my buyer was a really lovely lady and very understanding, but it was very embarrassing.

Deb
Replied by pashmina on 21-May-2011 17:47 (Ref 2293482) Report
Just got back home...I better get myself busy going through my listings.  So many replies to this thread...seems the problem is more common than I realised.  I might need to shoot Admin and email, with a link to this thread, so they can see how widespread the problem is
Replied by jewellerycafe on 21-May-2011 22:31 (Ref 2293572) Report
Yes, I have had both the problems, listings re-appearing and listings vanishing! Both very difficult to detect when you have 3300 listings!
Sylvia
Replied by freds-fab-fabrics on 22-May-2011 17:39 (Ref 2293829) Report
I try to dump all my listings at least every 12 months and start again from scratch - a bit of a pain with around 1000 items but solves the problem of disappearing listings :)
Replied by ellencol on 22-May-2011 17:43 (Ref 2293830) Report
 I am seriously thinking of reducing my listings from the present 650 to around 300 which will probably be a bit easier to manage with all the problems with the site.

Theory is that half the listings would be half as stressful.

Ellen
Replied by beadsnbooks on 22-May-2011 19:16 (Ref 2293854) Report
I dont feel so bad now as the same sort of thing happened to me in the last few days as well. An item that has been sold for months suddenly turned up for sale again and was sold. Just waiting for the buyer to contact me back with their banking details so I can return their payment.

Seems that embarrassment is the order of the day.

Another red face here
Tanya
Replied by oz-sparkle on 25-May-2011 16:56 (Ref 2294974) Report
may I make a suggestion, just list one item at a time, no multiples.  You could mention in your listing how many you have and when one sells, use Sell Similar to re-list it and change how many you have left.
Replied by ellencol on 25-May-2011 17:14 (Ref 2294981) Report
 I have had some sales today of items I have multiples of and all have relisted successfully with pics intact so maybe the techs have fixed the problem.

Ellen
Replied by pashmina on 25-May-2011 22:41 (Ref 2295101) Report
Fingers crossed !!!
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