Posted by giftmeabreak on 18-Jan-2012 19:56 Report
"To Post" always shows nothing
Hi, I am in need of some advice as this is something that I haven't been able to figure out. When I look at the "sold items" area in my "my selling" screen there are several sales that have not been marked as posted. Yet when I view the "to post" area, there are no sales listed there. Does anyone know what I am doing wrong or is there a particular requirement for orders to appear there?

Any help would be greatly appreciated.
-Giftmeabreak
 
Replied by pirieonline on 18-Jan-2012 20:00 (Ref 2329100) Report
I find that if people buy, checkout and pay, & seller doesnt have a chance to send an invoice, then they skip that area.  Had one recently & cant find anywhere to mark as posted unless I send an invoice even though its already paid for.
Replied by magnolia134 on 18-Jan-2012 20:06 (Ref 2329101) Report
Have you considered changing the time period you are looking at? Over on the RHS - it may say 'last 24 hours' - change it to 'last 7 days' or something.
Replied by nara120 on 18-Jan-2012 20:33 (Ref 2329108) Report

Even if a buyer goes through checkout and pays instantly, as the seller you will still have the item in Pending Invoices. You do have the option to send or not send an invoice, but I always send one anyway. I just add a note to tell the buyer that they don't need to do anything, the invoice is just for my records. Then I go into Awaiting Payment, tick if it's paid and then it will automatically go into the To Post section.  When it's posted, I tick the box to let the buyer know.  That's the order I do it in.

Replied by samboogem on 18-Jan-2012 20:38 (Ref 2329111) Report
I bought an item from you & requested an invoice but never received one so I paid anyway. ( By the way you have messages from 2 weeks ago waiting to be answered )
Replied by magnolia134 on 18-Jan-2012 22:31 (Ref 2329121) Report
samboogem

who is your post referring to?
Replied by weinerpatrol on 18-Jan-2012 22:34 (Ref 2329127) Report

You have go through all the steps in order. Send an invoice, then mark it as payment received when you've been paid. Then it goes to "to post", and when you mark it posted that's where it goes (to "posted").

As suggested, if your buyer has paid before you can send the invoice then put a note on it to that effect.

Replied by straybooksoz on 19-Jan-2012 15:51 (Ref 2329208) Report
I do the same as nara and weiner.
Replied by giftmeabreak on 19-Jan-2012 23:18 (Ref 2329276) Report
Thanks everyone for your help - will do it that way. I can't help but think that QS should have this fixed. Having to send an invoice when one is not required seems silly. Surely it could be changed so that transactions are moved to the "to post" section when I select the "invoice not required" option.

Thanks again.
-Giftmeabreak
Replied by chloecat on 20-Jan-2012 09:29 (Ref 2329300) Report
 That is the ebay way - which I don't like much, I always wait for an invoice or ask for one - then I know the seller has aknowledged the sale.  I always send an invoice for items I've sold too, unless they have already paid before I've had the chance (on ebay)  I prefer to send one on QS before payment is made so I know what is being sold, who's paying and who's not etc